Consultation


We have reviewed and compiled your feedback from Phase 3 into a consultation summary report, which is available here.


Consultation Overview

Building on the success of our planning and consultation process for the 2027 Master Plan, YVR developed YVR 2037 as a four-stage planning and consultation process for the updated Master Plan.

YVR is committed to involving stakeholders and the public in developing the Master Plan. Our consultation process is designed to:

  • Raise awareness of the Master Plan and provide multiple opportunities for participation, including incorporating our Master Plan consultation into existing events throughout B.C. and internationally.
  • Achieve local, provincial, national and international participation.
  • Include people across generations and cultures.
  • Be transparent and responsive, delivering timely and relevant information and engagement opportunities.
  • Communicate YVR’s mission, vision and economic impact to the Metro Vancouver region, B.C. and Canada.
  • Incorporate and celebrate local culture as part of the process.
  • Be kind to the environment – we’re encouraging online dialogue and feedback to help broaden our geographic scope of consultation while minimizing use of printed materials. Hard copies of consultation materials are also available at the airport.

Each phase of YVR 2037 will include consultation to help ensure that communities, customers, stakeholders, industry and business partners, employees and the broader public have multiple opportunities to participate and contribute.



Phase 1 – Our World in 2057: COMPLETE

Timeline: May to October, 2015

During Phase 1, the Master Plan had a longer horizon and looked out 40 years (to 2057). Based on feedback received during Phase 1 consultation, we have refocused the Master Plan to look out over a 20-year period (to 2037) for all remaining phases of consultation. This also means the Master Plan has a new name: YVR 2037 Master Plan. This phase sought your feedback to confirm our collective vision for the future. Consultation during this stage focused on the following questions:

  • What is your vision for the future 40 years from now?
  • What do you think is needed to achieve this vision?
  • What is the ideal airport of the future?
  • How does YVR help meet/serve your vision of the future?

To view the Phase 1 consultation summary, report click here.



Phase 2 – Building a World Class Sustainable Airport: COMPLETE

Timeline: September to November, 2016

This phase developed and shared options to respond to growth and lead YVR toward becoming a world class sustainable gateway to meet the future described by you in Phase 1. Options addressed six key focus areas including terminals, airside/airspace, ground access, environment, community amenities and land use.

Consultation during this phase focused on the following:

  • Feedback on future possibilities for key elements of the Master Plan
  • Discussion of the tradeoffs between future possibilities
  • Understanding of how well these possibilities serve the needs and aspirations identified in Phase 1

To view the Phase 2 consultation summary report, click here.



Phase 3 – YVR 2037 Master Plan Highlights: COMPLETE

Timeline: January 18 to February 20, 2017

During this phase, YVR planners developed a draft final concept for the Master Plan, including selecting a preferred future state for each key element, such as ground access and put forward the draft highlights for consultation.

Consultation during this phase focused on:

  • How well does this plan serve our vision of the future?
  • Sharing the draft 2037 Land Use Plan
  • What other elements, if any, need to be considered?

To view the Phase 3 consultation summary report, click here.



Phase 4 – Approval of YVR Master Plan

This phase will primarily focus on final consultation with approving entities including the federal Minister of Transport and primary stakeholders, and information sharing with the public.

This phase will also focus on determining key milestones for future consultation during the implementation of the Master Plan.



We have reviewed and compiled your feedback from Phase 3 into a consultation summary report, which is available here.


Consultation Overview

Building on the success of our planning and consultation process for the 2027 Master Plan, YVR developed YVR 2037 as a four-stage planning and consultation process for the updated Master Plan.

YVR is committed to involving stakeholders and the public in developing the Master Plan. Our consultation process is designed to:

  • Raise awareness of the Master Plan and provide multiple opportunities for participation, including incorporating our Master Plan consultation into existing events throughout B.C. and internationally.
  • Achieve local, provincial, national and international participation.
  • Include people across generations and cultures.
  • Be transparent and responsive, delivering timely and relevant information and engagement opportunities.
  • Communicate YVR’s mission, vision and economic impact to the Metro Vancouver region, B.C. and Canada.
  • Incorporate and celebrate local culture as part of the process.
  • Be kind to the environment – we’re encouraging online dialogue and feedback to help broaden our geographic scope of consultation while minimizing use of printed materials. Hard copies of consultation materials are also available at the airport.

Each phase of YVR 2037 will include consultation to help ensure that communities, customers, stakeholders, industry and business partners, employees and the broader public have multiple opportunities to participate and contribute.



Phase 1 – Our World in 2057: COMPLETE

Timeline: May to October, 2015

During Phase 1, the Master Plan had a longer horizon and looked out 40 years (to 2057). Based on feedback received during Phase 1 consultation, we have refocused the Master Plan to look out over a 20-year period (to 2037) for all remaining phases of consultation. This also means the Master Plan has a new name: YVR 2037 Master Plan. This phase sought your feedback to confirm our collective vision for the future. Consultation during this stage focused on the following questions:

  • What is your vision for the future 40 years from now?
  • What do you think is needed to achieve this vision?
  • What is the ideal airport of the future?
  • How does YVR help meet/serve your vision of the future?

To view the Phase 1 consultation summary, report click here.



Phase 2 – Building a World Class Sustainable Airport: COMPLETE

Timeline: September to November, 2016

This phase developed and shared options to respond to growth and lead YVR toward becoming a world class sustainable gateway to meet the future described by you in Phase 1. Options addressed six key focus areas including terminals, airside/airspace, ground access, environment, community amenities and land use.

Consultation during this phase focused on the following:

  • Feedback on future possibilities for key elements of the Master Plan
  • Discussion of the tradeoffs between future possibilities
  • Understanding of how well these possibilities serve the needs and aspirations identified in Phase 1

To view the Phase 2 consultation summary report, click here.



Phase 3 – YVR 2037 Master Plan Highlights: COMPLETE

Timeline: January 18 to February 20, 2017

During this phase, YVR planners developed a draft final concept for the Master Plan, including selecting a preferred future state for each key element, such as ground access and put forward the draft highlights for consultation.

Consultation during this phase focused on:

  • How well does this plan serve our vision of the future?
  • Sharing the draft 2037 Land Use Plan
  • What other elements, if any, need to be considered?

To view the Phase 3 consultation summary report, click here.



Phase 4 – Approval of YVR Master Plan

This phase will primarily focus on final consultation with approving entities including the federal Minister of Transport and primary stakeholders, and information sharing with the public.

This phase will also focus on determining key milestones for future consultation during the implementation of the Master Plan.


Q&A

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  • Hi! Apologies for tuning in late to consultation. I read the phase 3 summary report and I see others have already suggested a more diverse food selection and higher quality free amenities outside lounges which I support. It would be great to see a concerted effort to showcase local in food and beverage - ditch the chains, invite Vancouver indie restaurant branches. I just recently flew through PDX again and was really impressed - ALL of their F+B is local, including microbreweries, they are not allowed to mark up prices compared to town, they’ve scrapped their food court entirely and replaced them with food carts. Outside of our west coast architecture and First Nations art, YVR feels pretty generic - a local focus would showcase Vancouver better, even for transit passengers.

    Mayna asked 7 months ago

    Hi – thanks for checking in to our Master Plan Process. We have submitted our draft final plan to the Minister of Transport and await approval. With that said, we have big changes coming to YVR including in food and beverage. We are working on a commercial strategy to include your suggestions, especially as we expand our international terminal.

  • would you please make a map to point out where are the future buildings heights restriction for your YVR 2037 plan? And show me the figures of those buildings heights restriction. Thanks!

    Raymond Wong asked about 1 year ago

    Thank you for your question. Vancouver Airport Authority recently notified Transport Canada of its intention to apply for changes to its Airport Zoning Regulations (AZR) to accommodate a potential future runway. AZRs are in place to protect current aircraft operations, but also to ensure that future development in the vicinity of the airport remains compatible with plans both potential future runway options as outlined in our Master Plans. This is the beginning of a robust, federally-mandated application process and includes a comprehensive public consultation schedule.  Height restrictions will be determined at a later date. To learn more about AZRs and Transport Canada’s rezoning process, please visit: http://www.yvr.ca/en/about-yvr/community/engagement/airport-zoning


  • Huge fan of the airport and the master plan. I love the concept and plans for Pier D, but when will construction start to add the 4 new gates? Is there some approval that needs to occur first? Is it safe to say that you'll start breaking ground by next summer?

    BigFan asked 12 months ago

    We are currently undergoing project approvals with our Board of Directors for the Pier D expansion. We expect to break ground in 2018 with terminal construction commencing in 2019 and a target completion in 2021. These plans are subject to change based on passenger growth and fluctuations in the economy.

  • I'm wondering how the growth initiatives of YVR take into consideration the airport workforce and employee experiences. With a complex jurisdictional governance model, we know airports are a bit of an anomaly when it comes to employment, particularly as it relates to workers' wages, benefits, health and safety, contracting, subcontracting, and promised continued employment. I'm curious to hear if YVR has built into its growth strategies a regulatory system that ensures the fullest protection of ALL airport employees, from concessionary workers, baggage handlers to ground crew and fuelers. I know this is an issue at many other North American airports and I think a strong, motivated, engaged, and collaborative employee workforce is an important, if not an integral, piece of the puzzle to driving innovative change within the airport's organization (and beyond). I'd really like to hear YVR's position on this. Thanks so much, I really appreciate your time ... Keep up the great work!

    DrNick asked over 1 year ago

    Thank you for your comment and question. Currently, YVR provides jobs for more than 23,000 people. The Vancouver International Airport foresees a strong future with additional routes.  With each additional route, we continue to add more jobs at the airport but also within the tourism industry and supporting connections to business and industry. Every daily international flight creates an average 200 jobs. In 2016, we welcomed 18 new services and two new airlines. As we continue to grow our terminal, we will continue to require skilled workers to build and maintain systems and add more shops and services through our contractors. Safety is at the core of everything YVR does. This will never change.

    The Airport Authority has been ranked as one of BC’s top employers for 10 years in a row. We continue to develop diverse programs to keep our employees engaged and promote an innovative and collaborative workforce. We are not an accredited Living Wage employer, however, we do provide Vancouver Airport Authority bargaining unit employees with a living wage. We negotiate our salaries and the salary structure for our bargaining unit employees with our union and have also implemented a shared performance pay incentive program to align employees with our financial performance. We provide extensive training and wellness programs for our team.

    In regards to the overall airport community, we launched YVR Stars a peer/customer nominated program to reward employees for going above and beyond in their jobs. As part of YVR 2037, we review land use requirements and review what infrastructure is required and where it will go to support our growth through the next 20 years and beyond. Currently, we are not considering implementing a mandatory wage level for our service contractors, as you have stated, it can be quite complicated to implement in an airport environment. As part of our competitive process when we select service suppliers, we don’t necessarily choose a supplier that has the lowest wage rates. It is to our benefit to have service providers and partners with stable and engaged workforces. Many of the businesses that operate on Sea Island have unionized employees and we respect the right of the unions and employers to determine their wage rates.

    With reference to other North American Airports, the governance model of American airports is completely different and does provide the structure to mandate wage rates. Under the national airport model for Canada, Vancouver Airport Authority is a private not-for-profit organization that has a lease with the federal government to manage the airport with no government support or funding. The provincial government is the body responsible for setting the minimum wage rates in British Columbia.

    We will continue to work with our partners to foster a positive, engaged and innovative workforce. 

  • With Canadas 1st pod hotel set to open in Whistler, has YVR ever considered something similar? With so many people sleeping on the benches and floors of the airport it would be fantastic to see something like this.

    Cdnboi asked about 1 year ago

    Thanks for your question. We received a lot of feedback regarding the desire for sleeping pods during consultation, and it is an amenity that we will continue to explore as we expand our terminal.

  • Hello, as bike theft is still a major issue in grater Vancouver, I was just wondering what type of a secure bicycle parking facility have you considered? I was very impressed by a network of bike towers in Europe - http://biketower.cz/en/

    Libor Stros asked over 1 year ago

    Very cool! Thanks for sharing this information. We have not yet isolated specific options for secure bicycle parking but as these projects are considered and developed we will assess various options.

  • I am wondering where I can find the information that explains exactly how the proposed Close in South Parallel Runway would affect the City of Richmond, specifically for property that would be affected. height restrictions, rights of ways, etc

    Rory asked over 1 year ago

    Thank you for your question. The Close-in South Parallel is one of two potential future runway options. While the need for an additional runway is likely not required within the next 20 years, we will begin conducting studies that would determine how each of the options would be used and the resulting affect (air traffic, noise, emissions, etc.) for the neighbouring communities. 

    At a high level, the Close-in South Parallel runway would likely be used as a landing runway and the approach flight path over the City Centre of Richmond for aircraft using this runway would concentrate aircraft along the runway’s extended centerline. Airport Zoning Regulations for the two potential future runways would also affect allowable building heights in the area. However, most of the required zoning would likely already be protected by the zoning surfaces associated with the existing runways. 

    We continually review the Airport Zoning Regulations for YVR against current and future requirements and will make adjustments to the regulations where applicable. Here is a link to the current Airport Zoning Regulations for YVR

    A few other things to note are: properties subject to the AZR should have a notification on their land title; if the property is subject to the AZR, it is up to the property owner to determine the applicable height over their property. This can be done by a licensed surveyor, and; the City of Richmond has bylaws that limit height below the AZR requirements. In general, if the property owner adheres to the height specified in the City bylaw, they should have no issue with the AZR height. However, a survey is recommended to ensure compliance with the AZR regulation. If there were to be changes, we would work with Transport Canada and surrounding municipalities to discuss and share any information. 

  • More planes and the potential for 24hr departures/arrivals simply means more noise and pollution. Even London Heathrow, probably the worlds busiest airport, would never consider round the clock action. Vancouver does not need this now...or probably ever.

    Tonyt asked over 1 year ago

    Thanks for your comment. Our mandate is to grow B.C.’s economy, but we are also a community-based organization, so we try to balance the needs of different community members, and of course, this has its challenges. 

    YVR has a commitment to neighbouring communities, which includes managing airport noise to balance the need for safe, convenient 24-hour air travel with enjoyable urban living. YVR has a five-year Noise Management Plan that articulates how we manage noise and our community commitments. We also have an Aeronautical Noise Management Committee that helps guide our decision-making around noise management practices. 

    To minimize the impacts from night operations we have a number of procedures including: a night-time approval process for jet aircraft, keeping arriving and departing aircraft over the water whenever wind conditions permit, and directing certain aircraft over less populated areas. Aircraft are becoming more efficient and less noisy and we anticipate that in the future manufacturers will continue to respond to the needs of the airlines and community by creating more fuel-efficient and quieter aircraft. We hope that you can continue to be involved as we continue to grow our airport and address your concerns as our operations evolve over the next 20 years and beyond.

  • Thanks for the opportunity: 1. Why expand the airport? Is it mainly for goods transport? 2. What are the implications for global warming? Shouldn't you be reducing greenhouse gas emissions at this critical time for the planet let alone the Paris Agreement? 3. When are the environmental implications going to be assessed? The parallel runway expansion which preceded this in the early 90s paid $9 Million in compensation for lost habitat. 4. Foreshore habitat in the Fraser River Estuary has global significance for many wildlife species, how can you be planning on more airport expansion on Sea Island? This habitat is priceless and we have destroyed so much of it in this ecosystem, how can you be planning to destroy any more of it and at the same time threaten the planet with global warming emissions? 5. Perhaps the shopping centre should not have been built on Sea Island. If the shopping centre was removed would there be enough room for runway extension on the already alienated upland? Has this been assessed? 6. What are the implications for the wintering Snow Geese on Sea Island and Lulu Island? Large numbers of geese use the area in and around the Metro Vancouver Park on Iona Island especially in the spring. 7. What are the implications for Salmon fry from the greatest Salmon River in the world? Fry need estuarine foreshore wetlands to adjust to salty seas. 7. Removal of any more of the Fraser River Estuary foreshore habitat by the airport and the port may cumulatively destroy the globally significant ecosystem. Have the cumulative effects for this ecosystem been assessed? Have other sites been considered where the environmental destruction may be less?

    Boundary Bay Conservation Committee asked over 1 year ago

    Thanks for your questions. YVR is a major economic generator for the region. Each flight contributes to more jobs, tourism, goods movement, trade and connecting our region to the world.  As we grow, we are very conscious and aware of the impact to the environment and GHG emissions. Planes are becoming much more efficient, and the good news is that as we are getting more and more passengers, in fact planes are becoming bigger and more full – meaning our growth in aircraft movements is not as high as our passenger growth. 

    Our last Master Plan had the foresight that we would require a third runway by now. We continue to maximize our current system to delay the need for an additional runway as long as possible. We very much agree that there are environmental and financial impacts due to the potential foreshore runway. We value our environment and ecosystem. The foreshore offers greater efficiencies due to the length of the runway for bigger, heavier planes. We also value our community and recognize the noise impacts of the Close-In South Parallel Runway on the citizens of Richmond. We recognize that this is an incredibly complex issue and we value your input. We do not think that we will need another runway in the lifespan of this Master Plan (to 2037), but we will likely begin assessing and planning for one, which we hope that you will participate in the conversation during our consultation process. We look forward to sharing and discussing this project in the future. 

  • This is an observation I've made. I've been picking up car service clients at yvr for over 23 years. Ive made as many as six visits per day to yVR. I'm appalled at the lack of parking staff training. I find a scene of constant confusion and disorganization on the arrivals level. MOST OFTEN Cars, trucks, taxis stop and park and wait & unload anywhere anyhow. i'm definitely not surprised several people have been struck by cars. My concern is with the lack of training & initiative the transportation/parking staff have created wide open security concerns too. This is a security tragedy waiting to be exploited, & yvr transport leadership seems content to provide an embarrassing situation to our near-luxury airport.

    Franz Vanderkraan asked over 1 year ago

    Thank you for taking the time to express your concern. We certainly acknowledge that our curb area is getting busier as we continue to grow. Safety is and will continue to be our number one priority. We will be reviewing all ground transportation drop off/pick up curbside locations and processes to be safer and more efficient and as we redesign our ground transportation centre.

  • Has any thought been given to modifying announcement procedures? The number of announcements is excessive and on top of that, the number of repetitions is ridiculous - to the point that most people tune them out now. At the Dubai airport there were ZERO announcements. You were expected to make your way to your gate at the appropriate time without any nagging reminders. We enjoyed the waiting time in peace. We were a bit shocked when we realized there was not even a single boarding announcement! We thought it should be about time soon, then noticed there were people trickling through the boarding gate - so we hustled over! It seems to work well for them - I know we appreciated it. I think it would be worthwhile to explore for your airport.

    Sentimental Lady asked over 1 year ago

    Thank you for your feedback and suggestion for improvement. We have policies in place regarding the frequency of live gate announcements and regret your unpleasant experience. If you are sitting within one of our more open, shared gate facilities, there tends to be more announcements than at the more separated gates. It is important to acknowledge that customers have various needs when traveling and also there can be ongoing changes that need to be communicated. We hope to have a fully integrated smart system in the future that provides live updates to your phone to minimize those announcements.

  • Access roads to the airport off of Hwy 91 through Bridgeport Road is already a bottleneck - having to pass through at least 3 contgested lights and heavy traffic... what is the plan to improve this area? Commute to work can vary greatly depending on the time of day, and will only get worse as the airport and Richmond grow.

    Mcdee asked over 1 year ago

    Thanks for your comments. We have had discussions with the provincial government and City of Richmond regarding the connection between Highway 99/91 and Bridgeport. We are hopeful that this can we addressed as part of the George Massey Tunnel Replacement Project, but recommend that you also voice your concern through that portal.

  • Could you please provide a covered area for Air Canada Crew pick drop off/pick up at the international arrival area!!! (We live in a wet climate and can end up starting or ending our day wet) AND the sidewalk is too narrow for people to get through volume of passengers and baggage waiting for hotel shuttle pick up/drop off.

    Mcdee asked over 1 year ago

    Thanks for your feedback. Over the next several years, we intend to review all ground transportation locations as part of the development of a new parkade. In the near term, we have shared your feedback with the relevant team regarding a covered area. 

  • Has YVR considered expanding the Abbottsford airport to provide more and cheaper flight options for the many people who now live in the Fraser valley and so they don't have to commute into YVR or Bellingham to get a better deal? The lower Mainland growth is in the valley so I think it makes sense to expand air traffic there, not all in YVR. I am a leaseholder in the Musqueam area for many years and noticed a significant noise increase with the addition of the north runway. We are keen to keep it to 7am to 10pm flights only, but I often here flights at 2:30am in the summer. Why is that? I agree that the traffic to Richmond needs to be diverted away from the airport traffic both ways on the Arthur Laing bridge. That system does not seem to be running efficiently with the increases population in Richmond.

    Margo asked over 1 year ago

    Thanks for your comments. Abbotsford Airport is likely to continue to grow based on the overall growth of the Lower Mainland. We certainly support that, but acknowledge that YVR and the other airports within the region continue to operate within the same airspace. Ultimately, YVR as an international airport is a hub for international, national and regional flights. It is our business to connect people and cargo to a network of flights. As a result, hub airports become bigger hubs because of they network that that they can support and travelers utilize these airports because they can stay within the same airport when they connect. It makes sense for Abbotsford to support flights to popular vacation destinations and other commonly used destinations within Canada. 

    The North Runway is used for departures during our annual summer runway maintenance on our South Runway. Excellence in safety is at the core of all decisions we make at YVR. Based on our wet climate, construction on our runways can only take place during our dry season (summer). The past two summers we embarked on the construction of our Runway End Safety Areas for our South Runway along with our regular maintenance program. This construction took place while we were in our 100 busiest days ever and at the height of summer travel season, where crews of 150 people worked through the night to complete essential infrastructure projects and then would put the South Runway back in action (meaning perfectly clean) each day for morning operations at 6:30 a.m. As we grow, we will maximize capacity on our current runways to further delay the need for a third runway.

    Regarding traffic – we agree, the region is growing and there is more traffic on the roads. We will continue to work with municipalities and regional transportation authorities to mitigate congestion as much as possible.

  • What do you mean by stakeholders? Who specifically are the stakeholders helping develop plans along with the public?

    Jordan asked over 1 year ago

    Thanks for your question! Stakeholders include airline partners, local municipalities, government agencies, tourism agencies, cargo businesses, local and regional businesses, community groups, nominating entities for our Board of Directors and external committees such as our Environmental Advisory Committee and Aeronautical Noise Management Committee to name a few.

  • There are no resting chairs at all at the international check in counters and no electric plug to charge cell phone. There are no public scale to weight luggage. Baggage wrapping services closed at 6pm and there are still many flights operating. Push carts are too few after security. No warm/hot drinking water. Wheelchair passengers sitting not enough. The walkway is too narrow after international departure security, especially the little narrow corridor right outside Piazza Premium Lounge. Golf cart and passengers have to share a tiny corridor together and accidents may arise. Why don't airport cover the floor on top of customs hall to widen the corridor?

    Snowman asked over 1 year ago

    Thanks for sharing your experience with us. We will share your concerns with the responsible departments for further clarity and improvement. We have charging stations available post-security where the majority of passengers spend their time. This is important as it is a priority for us to get people through security in a timely manner. 

    We have scales available at all check in counters. You are welcome to utilize them at counters that are not being utilized at any time. Also, Priority Baggage is now open until 8 p.m., and offers luggage wrapping in our International Terminal.  

    Regarding hot water, we have added hot drinking water at Gate 71, 73 and at our Level 4 walkway to our Customs Hall. As we continually refurbish our washrooms we will be making hot water available at our water fountains as well. 

    Airlines are directly responsible for mobility assistance. Mobility is something that is very important to us and as we further develop our terminal, we will ensure that there is a mobility plan and infrastructure to support varying abilities and review opportunities to widen the walkways.

  • When will YVR become self sustaining? The AIF outdated and should not be needed.

    KC asked over 1 year ago

    YVR continues to work towards adding renewable technologies to our infrastructure. With that being said, B.C. has access to renewable energy such as hydro, which supports our airport quite well. We will be building a District Energy Geoexchange System to continue to provide alternative energy sources, and we also have solar panels and rainwater capture and reuse. 

    If you have any innovative ideas on how we can become more self-sustaining – please share! As for the AIF, it continues to support the infrastructure needed to grow and to support our economy and British Columbia. Each airport in Canada has an AIF and YVR’s continues to be the lowest ($5.00 to travel anywhere within B.C. and the Yukon, and $20.00 to travel anywhere outside of B.C. and Yukon).   

  • Why are my tax paying dollars being wasted on making this airport pretty?

    Dm874 asked over 1 year ago

    At YVR, we are a not-for-profit organization that is not funded by the government. In fact, last year we paid the federal government $49 million to lease the land that our airport is on, and we pay the City of Vancouver and the City of Richmond payment in lieu of taxes. We invest all profits back into airport operations and development to maintain the highest level of safety and efficiency. We also want to provide a great customer experience for our customers.

  • Will there be any new advanced wheelchairs or service for th disabled?

    Elena Hu asked over 1 year ago

    Thank you for your question. We are always seeking ways to make our airport more accessible. One of the main lessons learned out of our Phase 2 consultation was the need for a mobility plan as we continue to grow. We want to ensure that travel is accessible to all and we value any suggestions that you may have to be more progressive.

  • I'm concerned about the tenfold increased noise levels that we already get from the airport throughout the night. How are you going to change this with increased flight noise and subsequent industry noise growing.

    LBro asked over 1 year ago

    Thank you for your question, we understand your concern. Innovation in aircraft have provided quieter planes. There are also new technologies which support distinct flight paths and approaches designed to minimize noise impacts. 

    Planes are actually bigger and fuller – and this is a good news story because as we continue to get busier (the past few years growing from 17 million passengers to 22.3 million passengers annually), we actually have fewer flights today than we did in 1999. You can view our N70 images in the 3rd page of our Noise Management Information in the document library to learn more about projected flights within the region. 

    It is important to note that these projections do not include any potential changes to use of our runways to provide a more balanced airfield (for instance use of the north runway for night flights). NAV Canada designs the airspace and we will work with NAV Canada to consult on any future changes. 

  • Does YVR plan to introduce connections to Dubai? To the best of my knowledge, Dubai currently is the largest and fastest growing airport in the world. I do understand introduction of new routes are subject to reciprocal or bilateral arrangement but, if Federal Government has allowed Ontario to operate flights from YYZ to most of the middle east then what's holding YYZ?

    Razzak asked over 1 year ago

    Thanks for your question! You are right – new routes are subject to various agreements, and at this time there is no option for additional flights within Canada for the specific route that you have mentioned. So for now, we are able to provide you with your connection to YYZ. We are very pleased that this year we were able to launch the highly requested route that travels direct from Vancouver to Delhi. 

  • Where can I find info on the planned north-south taxiway that will run over Miller Rd and Grant McConachie? When will this construction start, and how long will it take? How will the construction and the operation of it once completed impact the businesses on Miller Rd in regard to noise, safety, construction time, air quality, etc?

    DLJackson asked over 1 year ago

    We appreciate your keen interest. We do not yet have a timeline, design or project plan in place for the North-South Taxiway. YVR 2037 Master Plan sets out overall objectives for the 20-year span of the Master Plan, and ensures that we have the land and resources available to support our airport for the people of British Columbia. Rest assured as we move towards this exciting project (likely within the next 10 years), you will be hearing a lot more information about the questions you are asking and you will be able to provide your input on these items as well. 

    We encourage you to also fill out our survey to ensure that you are registered in our database for updates!

  • Would the building be strengthened and made earthquake safe with shockers?

    New asked over 1 year ago

    Safety is our top priority at Vancouver International Airport. We have a number of proactive measures in place – from how we build our infrastructure today (such as the height of our dykes) to practicing our plans on a regular basis, including full scale emergency exercises.  We have conducted extensive evaluations of YVR’s facilities to determine what the impact of an earthquake could be which has led to replacing some facilities and doing extensive retrofitting of other facilities including a significant amount of work throughout the Domestic Terminal building to bring it up to modern earthquake resistance standards.

  • Are fees for the airport and Candian taxes on flights ever going to go down? Vancouver has become very much a millionaires city. I find myself more often than not booking through American airports like SFO and SEA for long hauls because the rates are simply more affordable for me. San Francisco is supposed to be one of the worlds most expensive cities, and their airport is still cheaper to get to and from, even with exchange rates. How do you plan to make flying out of YVR more reasonable? Can you host more budget airlines? Can you ask for financial help from the city itself? Until this changes I don't see myself using the airport that often in the future regardless of improvements made.

    Kaiser asked over 1 year ago

    Thanks for your feedback. To clarify, currently the Airport Improvement Fee at YVR is $5.00 anywhere within BC and the Yukon, and $20.00 anywhere outside of BC or Yukon. As for Canadian Taxes, airline tickets are charged GST and an Immigration User Fee. While we would like everyone in BC to fly from YVR (and other BC airports), we realize that US airports operate under a different model which means we can’t always compete on price. We do work very hard to keep fees as low as we can wherever possible, principally through growing our non-aeronautical revenue. The fact is, Canadian airports pay rent, U.S. airports don’t. Canadian airports are not funded or supported by government, U.S. airports are. Generally, airfares are cheaper in the U.S. as well because there is a greater population to support more flights, but these tickets do pair with more taxes and fees than Canadian tickets.

    The price difference between U.S. and Canadian flights to the same destination isn’t always substantial and it’s important that travellers consider other factors including the hassle of crossing a border, their time and parking. As we continue to create a connecting hub between Asia and the Americas, we will offer more destination options and continue to deliver a remarkable customer experience.

    We work hard to develop more services and provide more options to destinations around the world.  We are developing a hub that provides connections and are working with Federal government to revise visa restrictions and bilateral agreements with countries so that we can provide more services and build our connecting traffic. Without the ability to build our connecting passengers, we do not have the population to support many of these routes and services. We value your feedback and will continue to champion more airlines and growth in order to support more options. 

  • Will there be an additional residential area near McArthurGlen?

    Jeff asked over 1 year ago

    No additional residential area will be developed on Sea Island aside from the community of Burkeville, however there is a lot of development occurring in Richmond and South Vancouver.

  • It would be really great if there were sleeping compartments available, similar to those in Frankfurt, Germany, for those who need a place to sleep for a couple of hours. A choice for those who don't want to sleep on the benches.

    Judy asked over 1 year ago

    Thanks for your feedback. Your suggestion of sleeping pods / compartments was a common request that we heard in Phase 2. We trialed this concept several years ago, but perhaps now that we have grown and travel has changed so much, the concept should be revisited as we expand our terminal. Hopefully we will be able to assist passengers with all of their sleeping needs, through bench, pod, or hotel!

  • Why do your bathrooms not have hot water to wash with?

    KKE asked over 1 year ago

    Good news! Our bathrooms do have hot water. There is a small dial to the right of the tap that can be adjusted to make the water warm or cold. Fun fact: we use solar power to heat our water! Thanks for your question.

  • Can you please improve "Departures". The "smokers" are right beside the entrances, the buggies are hundreds of feet away! One has to run many feet or yards to get a buggy to load our baggage, meanwhile the "smoking section" is right in front, either side of the main entrance doors!! Could the buggies, please, be placed between the doors?

    Ted asked over 1 year ago

    Thanks for sharing your comments and concerns. We have shared your concerns with our operations team.

  • Autism sensory support. Ear plugs, weighted blankets, fidget tools, crunchy chew foods, sour foods. Easy service dog space

    Suzanne asked over 1 year ago

    Thanks for the suggestions! We are really proud of our Autism Support tours and tools for individuals and families living with Autism, developed through our partnership with the Canucks Autism Network. We are providing your suggestions to our Customer Care team.  

    As for the easy service dog space, we aren’t exactly sure what you are specifically referencing, but last year we implemented our first Animal Relief area in our Transborder sector (United States outbound travel, post-security) of our terminal. It has been a huge success and we are reviewing future design options.

  • When will this Airport Improvement fee on every plane ticket be reduced? I get that YVR likes this cash flow but seriously $30 each way is an outrageous money grab that has lasted too long.

    EddieFC asked over 1 year ago

    We appreciate your comment. Our airport improvement fee helps keep our airport safe and efficient, and supports infrastructure development to provide benefits to Metro Vancouver and our province. We are proud that we have the lowest airport improvement fees in the country. Our fee is $5.00 for customers flying anywhere within British Columbia and the Yukon. The fee is $20.00 anywhere outside of British Columbia. 

  • Has YVR ever considered setting up streaming webcams for the north and south runways so people can watch flights land and take off? Two great examples are Narita (http://www.webcamhopper.com/ust/narita.html) and Gdansk (http://www.airport.gdansk.pl/airport/kamery-internetowe) airports. Would hope for higher def cameras than Narita's though, thanks!

    venkman7 asked over 1 year ago

    Thanks for your input! We have received similar suggestions before. At this time there are privacy, safety and security concerns relating to having a webcam. We do have some great plane spotting locations at Larry Berg Flight Path Park, as well as at our South Terminal. In the future, we hope to have a formal plane spotting location for the North Runway. Please provide any suggestions you might have for that through our feedback survey.

  • Why there's not direct flights to Brazil? Why so few companies can operate at yvr?

    Barbara asked over 1 year ago

    Our strategy aims to connect Asia to the America’s and we are working hard to build our hub to include flights to South America. There are federal regulations and the need for bilateral agreements that our team is working closely with the Federal government to make this a reality.  Please stay patient as we continue to work towards this.

  • I wss wondering if YVR has ever worked with Translink to expand transit times..like first and last train..With spme flights taking off. At late hours (Manilla at 0455am) and flights arriving later...

    Cdnboi asked over 1 year ago

    We are proud of the number of people that utilize the Canada Line to get to and from the airport and we want to see this continue to evolve. In our consultation we heard many concerns and recommendations relating to transit service and infrastructure. We will continue to work with TransLink to discuss various opportunities and issues. At this time, the Canada Line is closed for regularly scheduled maintenance. We hope that this is something that we will continually address in the future.

  • Why can't we have a smoking area inside security? Most airports in other countries have them. It would save many people from exiting security on a connection to smoke then re enter security. This would save time and money

    Km101 asked over 1 year ago

    Thank you for reviewing YVR 2037. Federal regulations limit smoking within a workplace and also terminals. Provincial laws also regulate smoking in the workplace as well as municipal laws establishing boundaries for smoking in public places and near entrances/air intakes. Lighters and matches are also not permitted as a carry-on item and is regulated by the Canadian Air Transport Security Authority. We appreciate your comment and understand that this can be challenging for travellers. 

  • How will YVR continue to serve the small aircraft general aviation community? Will this community be forced out and have to pay even higher landing fees with all the new expansion?

    NM asked over 1 year ago

    YVR will continue to support our general aviation partners and value the role they play in helping to connect the region and contributing to the economic well-being of the province. As outlined in our previous Master Plan, if YVR were to move forward with the Close-in South Parallel Runway, this would affect our general aviation business partners. We do not foresee the need for a third runway within the next 20 years, however we will begin planning for one in within the timeframe of this Master Plan. As part of our prudent long-term planning the Authority has already considered several possibilities for retaining general aviation at YVR and relocating their facilities, if we reach capacity constraints on our runways. Thank you for your interest and we hope that you can take the time to provide feedback in our short online survey.

  • How are airports looking to streamline or expediate the flow through security - security lines and waits seem to be the largest bottleneck of travel

    Fluxone asked about 2 years ago

    Thanks for your question! Safety and security is integral to our day-to-day operations while balancing outstanding customer service. We are constantly seeking new ways to innovate the security process. One thing that we are actively participating in is to work closely with our partners within government agencies to ensure that CATSA receives adequate funding to support their services. When planning long-term, we could live in a world where security is barrier-free and scans biometrics – imagine that! 

    We love innovation and making processes simpler and more efficient. For example, we have an in-house team that developed the self-service automated border processing kiosks called borderXpress that we now market and sell across the globe. These machines reduce wait times by more than 40% and space requirements by 50%, all while ensuring safe and secure borders with enhanced security features and sustainability as they replace paper landing cards! 

    You can learn more about our Innovation Team at http://www.yvr.ca/en/business/self-service-border-products/borderxpress-global. If you have any ideas of how we can make security more efficient, your input is appreciated.

    To get inspired about how future technology could impact future security processes, check out our Futurist, Nik Badminton’s stories.  We’d love to hear if you have anything to add. Please also submit your suggestions in our online feedback survey.

  • We are interested in understanding how changes to yvr will impact us. We live in the Moody park neighbourhood of New Westminster. At times our house feels like it is under the flight path. Will the frequency of this increase, will the noise levels of the aircraft on approach to yvr increase in the future?

    BD asked about 2 years ago

    Thank you for submitting your question to us.

    YVR does not currently have plans to make changes to airspace which means flight paths will stay the same. While air traffic is forecasted to grow at the airport, there have been advancements in aviation technology, which has made newer aircraft much quieter and more efficient. Also, newer air navigation technology such as Required Navigation Performance (RNP) systems, may provide opportunities to reduce noise in communities and minimize over flights of populated areas in the future.

    RNP systems use GPS technology to keep aircraft on a defined flight path, which reduces the amount of fuel used, GHG emissions, and noise. Additional information about RNP is available in the YVR 2037 Master Plan Discussion Guide here.

    If you have any additional questions, please let us know!

  • Are.upgrading of YVR facilities included in the Master Plan?

    MaggieR asked about 3 years ago

    Thanks for your question! YVR is committed to building a better airport and improvements will ensure we remain competitive with other airports around the world. In Phase 2 of consultation, we will be asking for feedback on potential options for specific facilities.

    Please stay tuned for more information and opportunities to share your thoughts and ideas with us on this topic. In the meantime, please feel free to share your input on other key topics being addressed in Phase 1 of our consultation by filling out our survey.

  • My niece flew in from Ottawa and missed her connection to LA. The next plane was the next day so she had to stay the night. her husband called and asked us to take her to our home which we were delighted to do. We went out to pick her up and NO ONE at any counter or information desk could tell us where we might find her. I asked what the normal procedure was in such cases and no one knew. we paged her, but later found out that the area she was being held in did not hear the pages. We waited over 4 hours knowing nothing. It was shocking and frustrating as well as expensive when we paid the parking bill. How can this be?

    Frustrated asked about 3 years ago

    Thank you for sharing your story with us. We’re sorry to hear about the frustration you experienced at YVR in the past. Caring for our customers is very important and your input helps us to make improvements for everyone using our airport.

    The Master Plan is a means for us to collect feedback to help us develop new ideas and better methods and procedures. Your feedback is always welcome and we encourage you to share any additional comments with us by completing our survey.

  • How will this public feedback be used. How will you inform the public about how their feedback influenced the plan. How will you report back to us?

    Bbakka asked about 3 years ago

    At the end of each phase of consultation, we will compile all of the feedback received to help us develop clear options to present to our stakeholders during the next phase. For example, we are gathering all of the input we are receiving during Phase 1 consultation and will use this input in developing options for allocation of such as land use, terminals, runways and taxiways, ground access, parking and recreational areas. We’ll then be back out in Phase 2 to get feedback on all of these future scenarios.

    Information collected will be summarized in a publicly available consultation summary report, which will be posted to our YVR 2057 website for your reference.

  • I think there is a limited opportunity for YVR to expand due to the location. And I think the new mall in such close proximity to YVR has perhaps taken up valuable space that could have been used for airport operations. Instead, I think there could have been better/easier access to "downtown" Richmond and existing malls. So I'm curious about how the new mall fits into the master plan.

    mumcat asked about 3 years ago

    Thank you for your comments; we will include them as part of our Phase 1 input! In YVR’s last Master Plan, a portion of land was designated as non-aeronautical commercial, and some of that was later designated as the development site of the McArthurGlen Designer Outlet. The Outlet is also an innovative source of non-aeronautical revenue for YVR, which helps us maintain our high level of customer service for the best possible value for our customers.

    We will be posting updated information for Phase 2 consultation on our website, so stay tuned for more ways to provide feedback! If you haven’t already had the chance, take our survey to provide more input on Phase 1.

  • Why is this such a long term plan?

    Pam asked about 3 years ago

    Great question! Transport Canada requires us to update our Master Plan every 10 years. Our Master Plan covers a 20-year period, but we are looking over a 40-year timeframe to ensure we capture longer-term options. Throughout the planning process, we think it is important to be flexible to unforeseen changes, challenges and opportunities. A key goal of our Master Plan is to provide an opportunity to listen to stakeholders’ feedback and develop a plan to meet your needs while supporting YVR’s longer-term viability.

    If you haven’t already had the opportunity, we would love to hear more of your questions and comments on our survey.

  • I don't have any specific question, as I could never have known how the last 40 years would turn out, however I think having good quick access and lots to do while waiting is key to keeping people happy. I think safety is very important , both in the terminal and in the air.

    Nancy MacKinnon asked about 3 years ago

    Thanks for your input. We couldn’t agree more – safety is our core value and is a critical component of all our decision making including the development of our new Master Plan. Passenger experience is something we are always looking to improve, and in Phase 2 we’ll be exploring innovative ways to do just that, including looking at accessibility and terminal facilities.

    We invite you to sign up for e-updates and hope you will join us during Phase 2 consultation when it takes place.


  • I fail to understand why you are asking us to imagine the ideal YVR airport forty years hence. We live in a world of such rapid change. It is difficult enough to comprehend the discoveries made in all fields of knowledge over the past forty years. in a relatively short period we have gone from biplanes to jets. and, sadly, the contribution of air travel to the relaity of global warming is increasingly troubling.

    Jennifer asked about 3 years ago

    Thanks for your input! We agree that planning for the future requires flexibility, allowing for adjustments to unforeseen changes, challenges and opportunities. At the same time, developing a plan helps to provide a sense of direction and an ongoing framework for decision-making so we stay on track. It is also important to remember that much of our infrastructure, including bridges and taxiways, have 30-year lifespans, so it is crucial to consider how long their useful lives are.

    A key goal of the YVR’s Master Plan is to provide an opportunity to listen to stakeholders’ feedback and develop a plan to meet your needs while supporting YVR’s longer-term viability.

    Sustainability is also important to YVR and our Master Plan – we are determined to lead the way to a sustainable future that includes aviation. Our Environmental Management Plan calls for us to reduce greenhouse gas emissions by 33% and potable water consumption by 30% by 2020. For more information about our environmental targets, the 2015-2019 Environmental Management Plan can be found here.

    If you haven’t already had the chance, we would love it if you would take our survey.

  • Broad based Master Plan -- in other words look at everything about the airport. Expanding space for parking and using small vehicles to bring people and their luggage from A to B, at the same time having the parking further away would take away the feeling of congestion I always have at YVR. This would include taxis, limos etc., as long as there were some form of transport available I don't think the public would feel inconvenienced.

    Doreen asked about 3 years ago

    Thank you for your comments! In Phase 2 of our consultation process, we will provide options to address key components, including ground access, which includes drop-offs and pick-ups, taxis and the Canada Line, land use, terminals, parking and recreational activities. Consultation will address how well these possibilities address stakeholders’ needs identified in Phase 1.

    If you haven’t already had the chance, we would love to hear more feedback from you by taking our survey.

  • Will there be town halls around the region?

    Lillian Gorrie asked about 3 years ago

    In Phase 1 consultation, we attended community festivals throughout the Lower Mainland and B.C. to engage and receive feedback from a broad group. In Phase 2, we will hold open houses for stakeholders and the public to provide additional input on options presented to meet the needs we heard from you in Phase 1. We will post updated schedules and meeting information on the website as soon as we can.

    If you haven’t already had the chance, we would love to receive additional feedback from you through our survey.

  • Only two areas of improvement. Security wait times due to low gate openings and food. Not much to choose from inside the gates.

    Daveb369 asked about 3 years ago

    Thank you for your feedback! We will include it as part of our Phase 1 consultation feedback. We are always working with our business partners, like CATSA and retail and restaurant partners to provide a better passenger experience.

    If you haven’t already had the chance, we would love to hear more of your feedback on our survey.

  • You have not considered a highly valuable expansion idea. Important if it hasn't been considered.

    Paul A. Williams asked about 3 years ago

    Thank you for your input, we will include it in our Phase 1 consultation feedback. In Phase 2, present options that will address key components, including land use, terminals, runways and taxiways, ground access, parking and recreational areas. Phase 2 consultation will seek feedback on how well these possibilities serve the needs and aspirations identified in Phase 1. If you haven’t already had the opportunity, we would love to hear additional feedback from you on our survey.

  • Will there be improvements to Canadian customs at YVR? I find it frustrating that nationals are made to use self service kiosks and then are herded through at least a 30 min wait to show printed cards to two customs officers. That isn't very time efficient at all when visitors have at least 10 wickets? I know they have long lineups too but come on, I shouldn't have to wait that long if I'm scanning my own declaration cards. Take notes on efficiency from other countries like Japan. I was in and out of customs in three minutes at 1500h and when leaving the country I was lead to further wickets to hand in my departure cards at 1500h. Even Cuba is much more efficient having 15-20 wickets. Please use the AIF wisely for improving things like this instead of building a luxury outlet mall that wasn't even ready to open yet for phase one. Also your food selection in international before and after security is awful. Other airports have more options. No need for all those useless duty free shops. You might want to think of all YVR staff who eat while on the job plus passengers. Baggage carousels are too slow especially Air Canada. West jet, Alaska Airlines and others are much faster. You might want to ask Canada's only full range airline to pick up the pace. They have the worst service ever.

    DangerZone asked about 3 years ago

    Thank you for your input. We’re sorry you had a bad experience at YVR in the past. Passenger experience is something we are always looking at improving and this kind of input helps us to come up with new ideas on how to do just that. If you haven’t already had the opportunity, we would love to hear additional feedback from you on our survey.

  • I would agree about parking being huge, I was not aware of a 30 min free pickup parking area, signage is definitely lacking, and I do feel that pedestrians should not have to cross wear vehicle traffic is , there needs to be walkways. WiFi is also important and communications about flight status. Will walkways be part of upgrades.

    Chris L asked about 3 years ago

    We appreciate your input and will include your comments as part of our Phase 1 consultation feedback. This feedback will help determine what is most important to you and how we can be address your needs, such as road crossings and parking. If you have any immediate concerns, please email us at community_relations@yvr.ca.


  • Will any fees that the general public has to pay increase? I feel that already much burden is being placed on the middle class instead of the government stepping up and being responsible for taking care of its citizens. Corporations seem to thrive on the backs of the middle class and it doesn't seem to make much sense. I'm all for progress, but as a society we should be careful what the costs are and how we share them equitably.

    Veronagirl asked about 3 years ago

    Thanks for your input. We are always looking for ways to work with our airline partners and other business partners to help make the cost of travel more affordable. YVR has the lowest Airport Improvement Fee of Canada’s major airports and we have retained the fee at $5 for travel within British Columbia and Yukon.

    It is also important to remember that Vancouver International Airport, operated by Vancouver Airport Authority, is a private, not-for-profit organization. We are not funded or subsidized by tax payer dollars.

    If you haven’t already had the opportunity, you may also wish to share more feedback by taking the survey.

  • I am always amazed at how much we don't know about human history, our past cultures & the progressions we have been through. We always have to go digging it up in the present to confirm what actually happened to us in the past. What's going to be done at YVR to tell the stories of the people & technologies who have passed through here bringing us to where we are today?

    muchmemory asked about 3 years ago

    Thank you for your comments. We agree that it is important to acknowledge the past. In fact, at our Annual Public Meeting in May, Craig Richmond, President & CEO, Vancouver Airport Authority, acknowledged the early years of YVR planning as the reason we are so successful today.

    An important part of our vision for YVR 2057 Master Plan is to incorporate feedback from the community on what is important to you. We will include your input as part of our Phase 1 consultation input. If you haven’t already had the opportunity, you may also wish to share more feedback by taking our survey.


  • Baggage claim is a hassle at times because I have seen a few flights come in at the same time and baggage unloaded at the same carousel. There is such a thick crowd and you can't even see the bags.

    Nonna asked about 3 years ago

    Thanks for your suggestions! As part of Phase 2 consultation, we will provide options to address key topics, including baggage claims, terminals and service.

  • Also, the parking fees are atrocious. Calgary Airport has free parking of you are there for 30 minutes or less.

    Nonna asked about 3 years ago

    Thanks for your comments! Parking is one of the important themes of our Master Plan. We are always looking for ways to help make the cost of travel more affordable. At YVR, we also have 30 minute complimentary parking at the Cell Phone Waiting Area. As part of Phase 2 consultation, we will provide options to address key components, including parking, ground access and land use.

  • Signage is critical. Calgary Airport has just hired Knight Signs from Delta BC to do all of the sign in their expansion...and then update existing signs.

    Nonna asked about 3 years ago

    Thanks for your input! We agree that signage is important. Currently, YVR has signage at all critical points both in and outside the terminal. In many areas there are dynamic signs which change languages to suit the needs of arriving passengers. We also have language lines throughout the airport to help passengers who do not speak English or French as their first language. If you haven’t already had the opportunity, we would love for you to provide additional feedback on our survey.

  • Please provide mailer ( best with more than English ) to affected household to update on the issues.

    Stephen Cheung asked about 3 years ago

    YVR is committed to involving a broad range of stakeholders and the public in developing the Master Plan. This is in line with our ongoing, regular consultation with neighbouring communities and associations – including governments, non-governmental associations and YVR’s advisory committees. Over the course of the summer, YVR will have attended over 32 summer festivals in many different communities across the region talking to people, answering questions and asking for feedback.

    We will also be actively updating the website during consultation phases, including translated documents for multicultural audiences. Details of the Planning and Consultation Process are available here.

    Open houses and other public meetings are scheduled for Phase 2.

    For more information about our commitment to accountability and established advisory committees, please visit our website.

  • Why do you give such high priority to taxi companies when I arrive at YVR . this is the only 'thorn' I can throw at you. If I am being picked up, NOW I feel second class. You have a short area outside departure, with guards waving pick up drivers on as fast as possible. People getting taxis can just swoop out and into a cab. Spacing does not seem fair.

    Margaret Gibson asked about 3 years ago

    Thank you for your input. We will include your feedback as part of our Phase 1 consultation input. Ground access, which includes drop-offs and pick-ups, taxis and the Canada Line, is a key consideration of our Master Plan consultation. As part of Phase 2 of our consultation process, we will provide options to address key components, including land use, terminals, runways and taxiways, ground access, parking and recreational areas. Consultation will focus on how well these possibilities serve the needs and aspirations identified in Phase 1

    If you haven’t already had the opportunity, please share more feedback by taking the survey.

  • who are the primary stake holders?

    floyd fagan asked about 3 years ago

    We are seeking input from all stakeholders for YVR 2057 consultation. Our primary stakeholders include the City of Richmond and other local municipalities, the Province of British Columbia, airlines that serve YVR, our tenants and business partners operating on Sea Island, major customers, government partner organizations such as Transport Canada, and key neighbors like Musqueam and Burkeville.

  • I think that YVR offers a high level of service and am not aware of any needs except to encourage all levels to try to make air travel more affordable...I know that things like aeroplan and airmiles are making it possible for people to do air travel that would not do so other wise....what else could be devised along that line

    Riverdale asked about 3 years ago

    Thanks for your input. Aeroplan and AIR MILES are great programs and most of our airline partners do offer similar types of incentive programs. At YVR, we are always looking for ways to work with our airline partners and other business partners to help make the cost of travel more affordable. YVR has the lowest Airport Improvement Fee of Canada’s major airports and we have retained the fee at $5 for travel within British Columbia and Yukon. We will include your input as part of our Phase 1 consultation input. If you haven’t already had the opportunity, you may also wish to share more feedback by taking the survey.

  • How to be more efficient on baggage claims.

    Anthony W.L. Lau asked about 3 years ago

    Thanks for your input! We will make note of your comment and include it in Phase 1 feedback. If you haven't already had the chance, take our survey to provide more feedback.

  • Will the airport get noisier and busier

    Martin asked over 3 years ago

    Based on our forecasting, we absolutely expect more passengers and cargo growth. However, aircraft movements peaked at YVR in 1998 so we are actually seeing less aircraft movements as well as more efficient less noisy aircraft. YVR has a Noise Management Committee which includes citizen, government, business and airport representatives. This Committee, along with the community at large, provides input into our five-year Noise Management Plans — which set out an action agenda for mitigating the impact of noise on our neighbours. The current Noise Management Plan covers the years 2014-2018. More information on noise management can be found here.

    Our goal is to ensure that YVR can serve our forecasted growth while continuing to connect British Columbians proudly to the world and helping establish YVR as a world class sustainable gateway between Asia and the Americas.

  • when will you stop collecting the AIF? Why did you stop charging different amounts for provincial, domestic and international travel? The people flying to Comox are being ripped off compared to the people flying to Frankfurt.

    crazyaiden asked over 3 years ago

    The AIF is an important part of the Canadian airport business model and is used to fund capital projects like the recent upgrades to our Domestic Terminal. These upgrades enhanced safety and will allow us to accommodate the growth that keeps British Columbians connected and competitive.

    We have the lowest AIF in Canada – lower than Calgary, Montreal and Toronto. We also have never raised the AIF for travel within BC and Yukon—it remains at $5.

    We will include your input as part of our Phase 1 consultation input. If you haven’t already had the opportunity, you may also wish to share more feedback by taking the survey.


  • Put a picture of your plan up of what you may want to see the airport to look like in the future. Then people could give better thoughts and visions from that. It doesn't have to be your vision for the next 30 or 40 years from now maybe so the next 5 - 10 years. Want to see a layout of the airport for the future?

    Wendy asked about 3 years ago

    Great idea. We will provide more detailed visual/graphic information as part of Phase 2. This phase will develop options to respond to growth and become a world class sustainable gateway to meet the future described in Phase 1. This will include plan drawings and renderings of land use, terminals, runways and taxiways, ground access, parking and recreational areas.

  • Will you consider to ask others in the Province their opinion, by coming to the larger community to do so?

    Marvene Layte asked about 3 years ago

    Absolutely. YVR is part of a province-wide supply chain and air transport network. As part of our consultation process, we’re reaching out to municipalities, goods producers, and airports across the province and will be on the ground in a number of communities to seek input.

  • Are you considering working with other companies who possibly will be needed to transport people to and from the airport? Eg. Shuttle buses directly to and from airport from major transportation hubs in the Lower Mainland

    carpetbag asked about 3 years ago

    Ground access is a key consideration of our Master Plan consultation. As part of Phase 2 of our consultation process, we will provide options to address key components, including land use, terminals, runways and taxiways, ground access, parking and recreational areas.

  • How can you make it more affordable so more can travel?

    Celia asked about 3 years ago

    Thanks for your input. We are always looking for ways to work with our airline partners and other business partners to help make the cost of travel more affordable. YVR has the lowest Airport Improvement Fee of Canada’s major airports and we have retained the fee at $5 for travel within British Columbia and Yukon. We will include your input as part of our Phase 1 consultation input. If you haven’t already had the opportunity, you may also wish to share more feedback by taking the survey.

  • brilliant and seemingly well planned phases. I am unsure who or how you define your "primary stakeholders" might be? how futuristic of you to include the general public in the vision. i love it and What are you going to do about everyone's input?

    bscott1122 asked about 3 years ago

    Thanks for your positive feedback on our approach.


    We will summarize Phase 1 input in a consultation report and post to our YVR 2057 website. In Phase 2, we will use this input to help develop options to respond to growth and become a world-class sustainable gateway to meet the future as described in in Phase 1. Options will address key components, including land use, terminals, runways and taxiways, ground access, parking and recreational areas. Phase 2 consultation will seek feedback on how well these possibilities serve the needs and aspirations identified in Phase 1.

    While we seek input from all stakeholders, our primary stakeholders include the City of Richmond and other local municipalities, the Province of British Columbia, the airlines that serve YVR, our tenants and business partners that operate on Sea Island, major customers government partner organizations such as Transport Canada as well as key neighbours like Musqueam and Burkeville.

  • Will this cost us taxpayers additional taxes ?

    lclconcepcion asked about 3 years ago

    No. Vancouver International Airport is operated by Vancouver Airport Authority a private, not for profit corporation. We are not funded or subsidized by tax payer dollars. Funding for this work, led by YVR’s Planning division, is part of our annual operating budget.

  • A 10 year plan will be out of date in the first year. a forty year plan is a useless exercise

    coonfer asked about 3 years ago

    Thanks for your input. We agree that any plan for the future has to be flexible, allowing for adjustments to respond to unforeseen changes, challenges or opportunities. At the same time, having a plan provides a clear sense of direction and an ongoing framework for decision-making so that we don’t get off track. It’s also important to remember that many of our capital projects like terminals, bridges and taxiways have more than 30-year lifespans, so it’s crucial to consider how they will be used far off into the future. YVR’s Master Plan outlines how we intend to meet the needs of our stakeholders and the communities we serve while supporting YVR’s longer-term viability. This includes determining the general location and timing of new facilities and real estate needs to meet the demands for air travel in the future.

    Transport Canada requires that we update our Master Plan every 10 years. Our Master Plan covers a 20-year period, but in developing it we look to a 40-year horizon to ensure we don’t unintentionally rule out longer-term options.

  • Will the duty free shop be provided 24 hours. Including highly branded shops. Will it cater to convenience of travelling one location to next. Will it have scanning access of checking passport through a read chip tag or nfc through boarding pass or card? To gain convenience of bringing passport all the time to be checked. Carts should be accessed by remotes and motors by 2057

    Jussy asked about 3 years ago

    Thanks for these suggestions! We will include your input as part of our Phase 1 consultation input. If you haven’t already had the opportunity, you may also wish to share more feedback by taking the survey.


  • How do we get feedback on the plan and its progress?

    Rob asked about 3 years ago

    You can receive YVR 2057 Master Plan project updates by email. To receive updates, please provide your consent to receive electronic messages from YVR by way of email at YVR2057@yvr.ca.


    We will also update the website during consultation phases. Details of the Planning and Consultation Process are available here.


  • Why do you not provide participant funding for NGOs and public reps from affected communities??

    jcesurrey asked about 3 years ago

    YVR is committed to involving a broad range of stakeholders and the public in developing the Master Plan. This is in line with our ongoing, regular consultation with communities – including governments, non-governmental associations and YVR’s advisory committees. For more information about our commitment to accountability and established advisory committees, please visit our website.

    YVR 2057 seeks input in a variety of ways, including in-person dialogues, stakeholder meetings, public forums, roundtables, summer festival tours and online outreach. We have also advertised online the opportunity to provide feedback from anywhere through our survey. The online survey is an effective tool to reach a wide audience over the province. We’re confident that this approach will provide the input we need from the full spectrum of interested groups, which we will consider along with our technical and financial analysis to develop a plan that best meets the needs of all our stakeholders.

  • Have you thought of your greet and welcome, and cultural capacity and abilities in your planning? We are not a very creative international airport in that category. An airport of this class should also have a touch of fun, friendliness and interesting Canadiana.

    Linda Ohama asked about 3 years ago

    Thanks for these suggestions! We will include your input as part of our Phase 1 consultation input. If you haven’t already had the opportunity, you may also wish to share more feedback by taking the survey.